For many families, finding a dental practice that provides consistent, high-quality care across generations is a rarity. Yet, for the Grossman family, Commonwealth Dental Group (CDG) has been a cornerstone of their healthcare for decades. Spanning multiple generations, the Grossmans have come to appreciate the superb level of care, focus on patient comfort, and the convenience of having all dental services under one roof. The stories of Shirley, Steve, and Mary Ellen Grossman reflect a deep bond with the practice, which has seamlessly blended professionalism with personal connection.
A Legacy of Care: Shirley Grossman’s Experience
Shirley Grossman’s connection with the practice dates back to a time when she saw Dr. Edwin Scribner almost 80 years ago. However, her recent experience at CDG was significant during a challenging winter. She had cracked a dental bridge and needed urgent care. Being in a wheelchair, Shirley found transportation difficult during the cold and icy weather. Recognizing the situation, Commonwealth Dental Group’s staff went above and beyond to assist her. “They met me at the sidewalk and carefully brought me up to the office. Their kindness and attention to my needs made all the difference,” Shirley recalled with gratitude.
Dental Director Dr. Tina Giannacopoulos (whom most of her patients call Dr. G) took it upon herself to minimize the number of office visits required, making sure that Shirley was as comfortable as possible. “Tina worked diligently to make sure I didn’t have to come in more than necessary. She’s so accommodating and welcoming—it feels like she genuinely cares about making my life easier,” Shirley shared.
This level of personal care and consideration has only deepened Shirley’s trust in the practice. “From the moment I first walked through the doors of CDG, I’ve felt like more than just a patient. They’ve always gone out of their way to make sure I’m taken care of, no matter the circumstances.”
Steve Grossman: A Seamless Continuation
For Steve Grossman, Shirley’s son, his experience with CDG mirrors the trust and comfort his mother experienced. He began going to the practice as a teenager. He noted that “It’s comforting to know that the place where my mother received such excellent care from Dr. Scribner is the same place where I can go for my dental needs,” Steve shared.
Steve’s relationship with CDG became even more personal after an unexpected dental emergency. During a high school soccer game, Steve had an accident that impacted his front tooth. Fast forward many years, and the tooth suddenly fell out. In a moment of panic, Steve called Dr. Mark Mizner, who ran the practice for more than 40 years, and who fit Steve in on an emergency basis. This visit marked Steve’s first encounter with Dr. G. “It was my first time meeting Tina, and from the very start, she impressed me with her skill and care,” Steve recalled.
Since that first visit, Dr. G has repeatedly helped Steve with his dental issues, often going above and beyond. “She’s come in on holiday weekends, been available by phone whenever I needed her, and she’s always followed up on my care with such consistency and genuine concern,” Steve said. “It’s not just me; I’ve seen the remarkable way she and the entire team take care of friends and family who I’ve recommended to the practice.”
Steve’s confidence in the practice was further solidified through these experiences. Dr. G’s dedication to her patients exemplifies the level of care that has been a hallmark of CDG for generations.
Mary Ellen Grossman: Embracing Modern Dentistry with a Personal Touch
Mary Ellen Grossman brings a unique perspective on how CDG has evolved over the years. She recounts her first visit after Dr. G took the reins from Dr. Mark Mizner. “Tina has truly brought the practice into the 21st century,” Mary Ellen said. “The one-stop shopping approach is such a benefit for people who don’t have a lot of time but want to keep their one set of teeth.” “I’ve never been to another dental office,” Mary Ellen shared. “For our family, CDG wasn’t just a place to get dental work done; it was where we built relationships.”
Mary Ellen’s experience with an implant issue highlights the practice’s commitment to patient comfort and care. “I had an issue with an implant that was incredibly painful. Dr. Mark Mizner was out of town, and I needed help immediately. Dr. G stepped in and coordinated everything seamlessly. The whole experience was mind-boggling—it was fast, efficient, and, most importantly, pain-free the second time around.”
Mary Ellen also appreciates the generational wisdom that Dr. G brings to the practice. “Tina is compassionate, sensitive to the needs of the patient, and incredibly thoughtful. She doesn’t just treat the problem; she thinks about how the patient feels and follows up to ensure everything is okay. After one visit, she even checked in that evening and the next day. That level of care is unheard of, but it’s clear that it stems from the patient-first philosophy that Dr. Mizner cultivated for decades. They make you feel like you’re their only patient,” Mary Ellen said.
Why the Grossmans Keep Coming Back
The Grossman family’s loyalty to Commonwealth Dental Group isn’t just about dental care—it’s about the relationships they’ve built over the years. From Shirley’s long-standing trust in the practice to Steve’s confidence in receiving the same quality care, and Mary Ellen’s appreciation for the modern, patient-centered approach, CDG has become an integral part of their family’s healthcare journey.
As Mary Ellen puts it, “I actually like going to the dentist. When you’re treated with such care and attention, it’s not just an appointment—it’s an experience.”
CDG has managed to blend tradition with innovation, ensuring that patients of all ages receive the best possible care. For the Grossman family, CDG isn’t just a dental practice; it’s a place where they feel valued, cared for, and part of a community.
